Shu Han Lee was looking for a way to share the taste of her childhood with the world. She decided that introducing London to rempah was the best way to do so. This is the story of her and her business.
The Story
In Southeast Asia, curries and a whole host of dishes begin with a fresh spice paste – called rempah in Malay. A long list of aromatic herbs and spices go into rempah, along with a fair bit of elbow grease.
Because rempah is such a pain to prepare, and because it’s near impossible to find readymade pastes outside of the standard repertoire of Thai/ Indian flavours in London, Shu Han Lee, Rempapa Founder, would often make large batches of rempah and freeze them in serving-sized portions. They were a godsend on weeknights. Or even on special occasions when she wanted to impress her guests. She realised this was the best way she could enjoy and share the flavours she grew up with adventurous but time-pressed Londoners.
Material
Label.co.uk often attends trade fairs/shows to spread the word about their great labels! Rempapa attended the Specialist Fine Food Fair in London a few years ago and met with label.co.uk. ‘We loved what we saw’ commented Shu. She continues ‘ We particularly loved the textured paper and hot foiling features – which added a beautiful artisanal feel to our spice labels’
Working with us
‘The online calculator is a great tool to use in order to see the price differences with different quantities, paper types or finishing options. Rempapa used the online calculator and Shu comments ‘It was quick and easy and very helpful to help us plan ahead for costs – important to a small business like us. The speed of service was also quick, plus the system keeps us updated throughout so we never have to worry’.
Challenges
One challenge Shu had encountered time and again, was a lack of flexibility with label suppliers. With label.co.uk customers can place order, create quotations and book all our services around the clock.
It was fantastic. Any time we’ve had a problem or question, someone’s there doing all they can to help.
label.co.uk as Printing Partner
We appreciate that there are real human beings behind the screen. Of course, there are times when specific questions, queries or urgent needs arise. That is why label.co.uk has a customer service team on hand during office hours to answer calls and respond to emails.
Shu comments when asked about our customer service.‘ It was fantastic. Any time we’ve had a problem or question – be it wrongly uploaded files or urgent deliveries, someone’s there doing all they can to help. We especially appreciate the fact that it’s a real human being we’re speaking to and they are genuinely helpful’.
Would You Like to Have Your Story Told Here?
Simply answer the following questions and send us your replies, photos of your team, and pictures of your products! (You can also send us samples of your products so our professional photographer can take pictures of them)
#1 What is your story? Briefly introduce your company and product.
#2 What are some of the greatest challenges in your line of work?
#3 (How) has your industry changed since the beginning of your journey? How is your business affected by that?
#4 Which role does the right label play in the marketing of your products?
#5 How did you come up with the label design and what is special about it?
#6 What material did you choose and why?
#7 Were there any challenges/difficulties on the way to the perfect label?
#8 Why would you recommend label.co.uk as label supplier?