Cutting Line Not Created Correctly
Your artwork has no cutting line is or it is set up incorrectly
The cutting line is missing from your artwork or has not been set up correctly.
Watch the video below to learn how to create a cutting line that matches the final label size, set it up as a spot colour named “cutter”, and apply the correct overprint settings.
The video also explains how to create the cutting line as an outline rather than a filled shape.